Privacy Policy

Personal Information

We collect information you provide directly to us, including:

• Account registration information (name, email, phone number)
• Payment information (processed securely through third-party providers)
• Files and content you upload to our service
• Communications with our support team

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (features used, time spent, file access patterns)
• Log files and analytics data

We use the information we collect to:

• Provide, maintain, and improve our cloud storage services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect, investigate, and prevent fraudulent or illegal activities

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• With your consent: When you explicitly agree to share information
• Cloud infrastructure providers: We use trusted third-party cloud infrastructure providers to store and deliver your files. These providers process data on our behalf and are bound by strict confidentiality and data protection obligations.
• Service providers: Other third-party vendors who assist us in providing services (e.g., payment processing, analytics, customer support)
• Legal requirements: When required by law, court order, or to protect the rights and safety of our users or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice

We implement robust security measures to protect your data:

• AES-256 encryption for data at rest and TLS encryption for data in transit
• Secure authentication with multi-factor authentication options
• Access controls and role-based permissions to limit internal data access
• Ongoing monitoring for security threats and anomalous activity
• Compliance with applicable data protection regulations

While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

We retain your information for as long as necessary to provide services and fulfill legal obligations:

• Account data: Retained while your account is active
• Files: Retained according to your plan and deletion requests
• Usage logs: Typically retained for 90 days
• Backup data: May be retained for up to 90 days after deletion

You have the right to:

• Access and update your account information
• Download or delete your files
• Request a copy of your personal data
• Opt out of marketing communications
• Delete your account and associated data
• Port your data to another service

Your information may be transferred to and stored in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by data protection authorities
• Compliance with applicable data protection frameworks

We use cookies and similar technologies to:

• Maintain your session and preferences
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookie preferences through your browser settings.

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send email notifications.

If you have questions about this Privacy Policy, please contact us:

Email: support@sonikdrive.com
Address: 3rd Floor, Veneziano Mall, Denstar, Udhana - Magdalla Rd, Vesu, Surat, Gujarat 395007
Data Protection Officer: support@sonikdrive.com